Privacy Policy for Know Your Fam

Effective date: April 17, 2024

Introduction

Welcome to Know Your Fam, a family tree building platform designed to help you discover and preserve your family history. At Know Your Fam, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

Information We Collect

When you sign up for Know Your Fam and use our services, we may collect the following types of information:

Personal Information: This may include your name, email address, date of birth, and other contact information provided during registration.

Family Information: Information about your family members, such as names, relationships, dates of birth, and any other relevant details you choose to include in your family tree.

Payment Information: If you choose to subscribe to our premium services or make purchases, we may collect payment information such as credit card details or other billing information.

Usage Information: We may collect information about how you interact with our platform, including your browsing history, search queries, and usage patterns.

Device and Log Information: Information about your device, such as your IP address, browser type, operating system, and access times. We may also collect log data to troubleshoot technical issues and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To provide and maintain our platform, including creating and managing your family tree, and delivering personalized content and features.

Communications: To communicate with you about your account, updates, newsletters, promotional offers, and other relevant information.

Improving User Experience: To analyze usage trends, troubleshoot technical issues, and improve the functionality and user experience of our platform.

Personalization: To customize your experience and provide personalized recommendations, content, and advertisements based on your interests and preferences.

Security: To protect our platform and users from fraud, unauthorized access, and other security threats.

Sharing Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing other services on our behalf.

Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Your Choices and Rights

You have the following choices regarding your information:

Access and Update: You can access and update your account information at any time by logging into your account settings.

Communication Preferences: You can choose to opt out of receiving promotional emails and newsletters by following the instructions provided in the communication or by contacting us directly.

Data Deletion: You can request the deletion of your account and associated data by contacting us. Please note that some information may be retained in our backup systems for a limited period of time.

Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Know Your Fam is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. Your continued use of our platform after the effective date of the revised Privacy Policy constitutes acceptance of the changes.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our practices, please contact us at contact@knowyourfam.com.

Last Updated

This Privacy Policy was last updated on April 17, 2024.